HOURS OF OPERATION:
Our service assistants are available Monday thru Friday from 7:30 AM to 6:00 PM
and Saturdays 8:00 AM to 4:00 PM. To make a service reservation, please contact
one of our service assistants via phone, fax, or
form. If possible,
please have available the vehicle model number and approximate
For your convenience, we accept: Visa, Mastercard, American Express, cash, and personal
checks (with proper ID).
If the occasion should arise that requires your BMW to be towed, the following options
- Vehicles under their original factory warranty are covered for towing and additional
benefits under the "BMW Roadside Assistance Plan". To obtain assistance under this
program call, 1-800-332-4BMW.
To speed up the process please have your VIN (Vehicle Identification Number) available.
This can be found on your roadside assistance identification card. It can also be found
on your registration card, your insurance card, or a West German BMW repair invoice.
- Vehicles covered by AAA should call 1-800-
- For other types of towing services, we recommend Burkees Towing at 215-393-1875
Early Arrival or After Hours Drop-Off
For your convenience, an after hours drop box is located by the main entry doors.
Please fill out the information required on the envelope, sign the form, place your
keys in the envelope and deposit in the slot provided.
- If your vehicle is to have either the PA state safety inspection or emission
inspection performed, please include your valid PA registration card and your
current insurance card in the after hours envelope.
Vehicle Body Repairs
Due to zoning restrictions, we are not permitted to operate a body shop at our location.
As a service to our customers, we can assist you in locating a body shop convenient to
your location and your needs. Please contact one of
our service assistants for more information.
Alternative Transportation During Repairs
Our sales departments supports those customers who have purchased their BMW
from West German BMW by entitling them to the use of a free rental car during the
time period their car is in the shop for maintenance.